Privacy Policy
1. Introduction
In the following, we inform you, among other things, about who is responsible for processing your data, which data we collect in connection with your visit to our website and the use of our services, for which purposes we process this data, and to whom we may disclose it. We also inform you about the duration of the processing of your data, the legal basis for the processing (if such is required), as well as the rights you have concerning the processing of your data. This Privacy Policy applies to all data already in our possession or that will be provided to us in the future. Please note that we may update this Privacy Policy from time to time. The version published on our website at any given time is the one that applies.
Personal data refers to all information relating to an identified or identifiable individual (hereinafter “Personal Data”). This includes, in particular, information such as name, address, telephone number, email address, and, in some cases, IP addresses and device IDs. In this Privacy Policy, the term “data” includes both Personal Data and non-personal or anonymized data. “Processing” refers to any handling of data, regardless of the methods or procedures used, including in particular the collection, storage, use, modification, disclosure, archiving, or deletion of data (hereinafter “Processing”).
If you provide us with Personal Data of other individuals, please ensure that these individuals are aware of this Privacy Policy and only share their Personal Data with us if you are authorized to do so under applicable data protection law.
2. Name and Address of the Responsible Party
The party responsible for data processing in accordance with this Privacy Policy is:
Space saving Home Kodric
Längweiherstrasse 16
6014 Lucerne, Switzerland
078 906 12 16
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3. Categories of Data Processed
When you visit our website, use our services, or contact us, we collect certain data. As a general rule, we collect this data directly from you. The personal data we process may include the following:
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Data collected or disclosed when visiting our website or using our services. This includes, among other things, the IP and MAC address or device ID of the device used, cookies, pages accessed and search terms entered, inputs in dialogue fields, ratings, time and duration of visits, clicks, referrer/exit URLs, information about the time of use, browser and device type, operating system and internet service provider used, and the amount of data transferred.
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Data exchanged during or in connection with contact with us, e.g., communication by letter, telephone, email, contact form, etc. (in particular name, contact details, gender, marital status, date of birth, job title, photo, employees, language, payment information).
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Data provided when subscribing to a newsletter or downloading files (e.g., software) (in particular email address and name).
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Data provided when creating a customer account for online shopping and in connection with orders placed (in particular username, password, chosen payment method, and delivery address).
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Data relating to offers and concluded contracts (e.g., contract date, type, content, product, parties, duration, value, amendments, payment details, contact information, contact persons, billing and correspondence addresses, customer feedback, cancellations, disputes, etc.).
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Data disclosed when using the comment function (in particular email address, the username you choose—unless you post anonymously—and your IP address).
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Data you provide when participating in competitions, surveys, and similar activities.
The above data does not always constitute personal data. As a rule, we cannot assign data generated when using our services without registration (e.g., newsletter or online shop) to a specific identifiable person. In individual cases, however, such assignment may be possible when combined with additional data.
Please note that information provided in connection with the use of the contact form or the comment function may include particularly sensitive data (such as health data), and that you provide such information voluntarily.
4. Purposes of Processing
We will process personal data, to the extent permitted under applicable law, in particular for the following purposes:
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Initiation, conclusion, performance, and administration of contracts
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Provision, further development, and improvement of our services, development of new services, operation, maintenance, optimization, and ensuring the security of our services and infrastructure
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Management of users of our services, identity verification, log-ins, and other authentication processes
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Maintenance, administration, and development of our customer relationships, communication with customers and third parties, promotions, advertising and marketing, provision of tailored services and relevant content
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Quality control and the creation of statistics
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Compliance with legal and regulatory obligations and internal rules, enforcement of rights, civil, administrative, and criminal proceedings, complaints, prevention of misuse, investigations, and responses to requests from authorities and public offices.
5. Legal Basis
We use personal data for the purposes described above on the basis of the following legal grounds, to the extent such grounds are required under applicable data protection law:
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Performance of a contract.
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Compliance with legal obligations.
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Consent provided to us or to third parties.
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Legitimate interests of ours or of third parties, in particular:
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Provision and delivery of services.
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Advertising and marketing.
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Maintaining contact and communication with users.
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User management, identity verification, log-ins.
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Compliance with legal and regulatory obligations, enforcement of rights, civil, administrative, and criminal proceedings, complaints, investigations, and responses to requests from authorities.
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6. Disclosure and Transfer of Data
We may disclose and transfer data as follows:
Data Processors
We may engage third parties to provide certain services (e.g., in the areas of IT, application operation, administration, shipping, etc.) and to process and store data on our behalf (so‑called “data processors”). Data processors may have access to personal data and may process it on our behalf. We require all data processors to comply with applicable data protection laws and to process data only in the same manner we are permitted to do ourselves. Data processors that may receive personal data can be located in any country, in particular Switzerland, Germany, Israel, and the United States.
Contractual Partners
We may transfer data to contractual partners (such as distribution partners, service providers, financial institutions, etc.). This may occur, for example, to fulfill contractual obligations, to provide specific services, for collection and marketing purposes, for usage analysis, and for the operation of our services, systems, and infrastructure, as well as for payment processing. Potential recipients may also include purchasers or interested parties in the acquisition of business units, companies, or parts thereof.
Contractual partners may have access to personal data and may process it for their own purposes (e.g., for contract fulfillment or compliance with their own legal obligations). They are independently responsible for complying with applicable data protection laws. Contractual partners that may receive personal data can be located in any country, in particular Switzerland, EU and EEA countries, and the United States.
Disclosures to Authorities
In certain situations, we may disclose data to authorities, public offices, or other third parties. We do so in cases where we are officially requested or required to do so, or where we deem such disclosure necessary.
7. Retention Period
We store personal data for as long as necessary for the purpose for which it was collected. Certain personal data is also subject to legally binding retention obligations of ten years or more, which we comply with. We may also store personal data for at least the duration of the applicable statutory limitation periods, which in many cases are five or ten years.
Personal data generated in connection with the use of our services (e.g., logs, records, analyses, etc.) and not subject to such retention or limitation periods is generally deleted earlier, as soon as we no longer have an interest in processing it. Data may also be retained for longer in anonymized form. Unless expressly agreed otherwise in a contract, we are not obligated to retain data for a specific period of time.
8. Data Security
We apply appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
9. Your Rights (Rights of Data Subjects)
Every data subject has the right to obtain information about the personal data concerning them. They also have the right to request that we correct, delete, or restrict the processing of their personal data, as well as to object to such processing. Exercising these rights generally requires the data subject to clearly prove their identity. If the processing of personal data is based on consent, the data subject may withdraw their consent at any time.
In certain cases, the data subject has the right to receive the data generated when using online services in a structured, commonly used, and machine-readable format that allows further use and transfer. Requests related to these rights must be addressed to the above-mentioned contact address.
We reserve the right to restrict the rights of the data subject in accordance with the applicable law and, for example, to provide incomplete information or to refrain from deleting data. Please also note that deleting your personal data may result in certain services no longer being fully or partially available or usable.
Every data subject has the right to lodge a complaint with the competent data protection authority. If the controller is located in Switzerland, the competent authority is the Federal Data Protection and Information Commissioner. If the controller is located in the Principality of Liechtenstein, the competent authority is the Liechtenstein Data Protection Office.
10. Cookies, Web Analytics and Tracking Tools
We use various common technologies to collect, store, and evaluate data when you visit our website and use our services.
These technologies include, in particular, cookies that allow your browser or device to be identified. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you use. When you access a service again, it can recognize your browser or device using the cookie. Cookies can store user settings and other information.
We use session cookies, which are necessary to enable the basic functionalities of the services and are automatically deleted after you finish using our services. In addition, we use temporary and permanent cookies that remain stored on your computer or mobile device for a longer period. The information collected through cookies enables us to improve our website and services according to customer needs and to offer you tailored products and services.
You can block or delete the use of cookies in your browser settings. Please note that if cookies are not allowed, not all functions of a service may be fully available, and that deleting cookies may also remove any opt‑out cookies you have set. Such opt‑out cookies would need to be reactivated upon your next visit to the respective service; otherwise, you will be recognized as a new user and your data will be collected again.
In addition to cookies, we use web analytics and tracking tools to measure and evaluate the use of our website and services, to personalize the services, and to display tailored offers and advertising. For data processing carried out by such tools, which are usually provided by third parties, the terms of use and privacy policies of those third parties apply.
11. Integration of Third‑Party Services
We integrate services and content from third parties into our websites, which may enable you to interact with such third parties (e.g., YouTube videos or online payments via a payment service provider). For this purpose, any data you provide may be forwarded to these third parties for the processing and execution of the respective service, or processed directly by them.
Please note that the terms of use and privacy policies of these third parties apply to their data processing activities.
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